Responsible Gambling Standards and Player Protection Policy

LEON Casino is fully committed to keeping your gaming experience fun, secure, and entirely under your control. That framework addresses prevention, intervention, account control, underage access, and access to independent support.

LEON Casino Duty of Care to You as a Player

LEON Casino is committed to promoting responsible gambling and raising awareness about gambling addiction and prevention methods. We put you in the driver's seat with practical tools: set your own daily deposit limits, cap your wagering, or use our self-exclusion options.

LEON Casino also provides staff training and encourages informed decision-making. Where we suspect gambling-related harm, LEON Casino reserves the right to temporarily limit an account or initiate self-exclusion for the player’s protection.

Defining Gambling Harm and Problem Play

Problem gambling isn't just about losing AUD. It can take a serious toll on your mental health, your mates, and your family life. LEON Casino also makes it clear that gambling is not a reliable way to earn income.

Our Definition of Responsible Gambling

Responsible gambling means using our services for entertainment while maintaining control over money, time, and behaviour. LEON Casino strongly encourages you to never gamble with AUD you can't afford to lose, monitor your activity, use our account controls, and take regular breaks.

Indicators of Gambling-Related Harm We Ask You to Watch For

Our policy identifies the following signs and consequences of harmful gambling behaviour:

• Financial loss, including the risk of losing all money wagered.
• Addiction affecting mental health, financial stability, and social relationships.
• Emotional distress, including stress, anxiety, or depression.
• Neglect of work, family, or personal responsibilities.
• Relationship strain in personal or family life.

Physical health issues caused by long sessions without regular breaks.

Formal Controls Available on Your Account

Controls You Can Configure Yourself

LEON Casino player-controlled tools include deposit limits and wagering limits that can be managed through your account profile.

Deposit Control Settings

You may set daily, weekly, and monthly deposit limits from your account profile. You may decrease those limits at any time, and the change applies when you confirm it on the Manage deposit limits page. The default value is none.

Wagering Control Settings

You may set daily, weekly, and monthly wagering limits through your account profile. We define these as the total amount wagered over a given period. These limits may be decreased at any time, and the default value is none.

Temporary Restrictions and Self-Exclusion Procedures

We provide a self-exclusion facility through the Manage Deposit Limits page. Setting your deposit limit to 0 for six months creates temporary self-exclusion and cannot be reversed before that period ends. Setting the limit to 0 indefinitely creates permanent self-exclusion and prevents gambling on our website. You may also request self-exclusion by written notice to our support team.

Formal Account Closure Process

You may close your account at any time by sending us a written request via email. Before closure, the account will be cleared subject to our standard withdrawal policy.

Underage Access Prevention Measures

We prohibit underage gambling. Our policy states that gambling under the age of 18 is illegal, that minors may not open an account, and that we carry out routine identity checks for age verification. If an underage user is found on our site, the account will be locked and the balance forfeited.

We also encourage households to apply practical safeguards:

• Use guidance from the Family Online Safety Institute.
• Apply parental filtering tools such as Net Nanny.
• Apply parental filtering tools such as Cyber Patrol.
• Restrict and supervise device and internet access in the home.

Independent Support Bodies and Self-Assessment Options

Where gambling behaviour may be becoming problematic, we encourage you to seek independent support and use available self-assessment tools.